Walk Your Pet with Confidence and Ease
Make every walk with your furry friend a delight with the Retractable Dog Leash. Designed for small to medium-sized pets, this leash combines functionality, durability, and comfort in one sleek package. Whether you’re strolling through the park, hiking trails, or taking a quick neighborhood walk, this leash offers optimal control and freedom for you and your pet.
Outstanding Features You’ll Love
- One-Button Brake & Lock System: Effortlessly control the leash length with a reliable, one-handed braking system for maximum convenience.
- 360° Tangle-Free Design: A U-shaped retraction opening ensures smooth and jam-free extension in any direction, keeping your pet safe and hassle-free.
- Ergonomic Soft Handle: The non-slip TPE grip offers superior comfort, even during extended walks, preventing hand strain.
- Durable Nylon Tape: Lightweight yet strong, this 10 ft or 16 ft leash resists wear and dries quickly after getting wet, ensuring it lasts for many adventures.
- Rust-Proof Chrome-Plated Clasp: A robust 360° rotating clasp ensures smooth movement and prevents tangles for a seamless experience.
Why Choose This Retractable Dog Leash?
Designed with both you and your pet in mind, this leash stands out with its exceptional functionality and ease of use. The quick-adjust locking system lets you keep your pet close in crowded areas or extend the leash for a playful run. Its lightweight design makes it easy to carry, while the high-quality materials ensure it can handle daily use without compromising safety or comfort. Perfect for pets of all life stages, this leash supports your adventures year-round.
Benefits at a Glance
- Allows controlled freedom for your pet.
- Prevents tangling for smoother walks.
- Soft, comfortable grip for extended use.
- Durable construction for long-lasting performance.
- Perfect for small to medium-sized pets like dogs and cats.
Take the First Step Toward Better Walks
Upgrade your pet’s walking experience with this Retractable Dog Leash, designed to combine practicality with ease. Whether you’re heading out for a quick stroll or an extended adventure, this leash offers the flexibility and reliability you need. Get yours today and enjoy walks like never before!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of familyfacets.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of familyfacets.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of familyfacets.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://familyfacets.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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